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Post Purchase Consumer Complaint Behavior: A Review of Literature
Keywords: customer dissatisfaction, post purchase evaluation, consumer complaint behavior, negative word of mouth, the Consumer Right Act, ‘Jago Grahak Jago Swagatika Panda 01-07 | Abstract | Full Text(pdf 349 KB) A Stakeholder Approach to Social Responsibility Keywords: CSR, Control, Relationship, Stakeholder Fazluz Zaman , Nehal Mahtab, Phd and Munshi Samaduzzaman 08-11 | Abstract | Full Text(pdf 313 KB) A Business Communication Design for Information Technology (IT) Organizations based on Information Technology Infrastructure Library (ITIL) Keywords: Business Communication, ITIL, Information Technology, Service Oriented Architecture, SOA M. Tarek Gerdewal and Prof. Dr. Hikmet Seçim 12-35 | Abstract | Full Text(pdf 574 KB) Commercial Relations between Brazil and China in Apparel Segment: A Descriptive-Historical Analysis Keywords: Development. International Commerce. Textile Sector Sílvio Parodi Oliveira Camilo, Melissa Watanabe and Miguelangelo Gianezini 36-48 | Abstract | Full Text(pdf 554 KB) |
Business Management Dynamics
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