Business Management Dynamics

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ISSN: 2047-7031

bmd Business Management Dynamics bmd
ISSN: 2047-7031  
Volume  4   Issue 5  2014  
Post Purchase Consumer Complaint Behavior: A Review of Literature
Keywords: customer dissatisfaction, post purchase evaluation, consumer complaint behavior, negative word of mouth, the Consumer Right Act, ‘Jago Grahak Jago
Swagatika Panda

01-07   |   Abstract  |   Full Text(pdf 349 KB) 

A Stakeholder Approach to Social Responsibility
Keywords: CSR, Control, Relationship, Stakeholder
Fazluz Zaman , Nehal Mahtab, Phd and Munshi Samaduzzaman

08-11   |   Abstract  |   Full Text(pdf 313 KB) 

A Business Communication Design for Information Technology (IT) Organizations based on Information Technology Infrastructure Library (ITIL)
Keywords: Business Communication, ITIL, Information Technology, Service Oriented Architecture, SOA
M. Tarek Gerdewal and Prof. Dr. Hikmet Seçim

12-35   |   Abstract  |   Full Text(pdf 574 KB) 

Commercial Relations between Brazil and China in Apparel Segment: A Descriptive-Historical Analysis
Keywords: Development. International Commerce. Textile Sector
Sílvio Parodi Oliveira Camilo, Melissa Watanabe and Miguelangelo Gianezini

36-48   |   Abstract  |   Full Text(pdf 554 KB)