Business Management Dynamics

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ISSN: 2047-7031

bmd Business and Management Dynamics bmd
ISSN: 2047-7031  
Volume  8   Issue 5  2018  
Article Abstract
The Organization of Excellence Management driven through Sustainability in Thailand: A Challenge for the Lampang Chamber of Commerce
Keywords:  Organization, Excellence Management, Sustainability
Pongsiri Kamkankaew , Phithagorn Thanitbenjasith, Suteera Sribenjachote
This research aims to explore the factors influencing the success of the organization management towards the sustained excellence of Lampang Chamber of Commerce. The research is qualitative research method with grounded theory as the research strategy. The 32 key informants were executives of the Lampang Chamber of Commerce and the members. The in-depth-interview technique was used to collect data. The major results are the factors of organizational management of Lampang Chamber of Commerce consisted of achievement motivation, customer focus, the process management in reality, development of people in the organization, executive support, participation of people in the organization, the continuously enhancement in learning, innovation, improvement and the organizational culture of excellence. This research is advantageous to government agencies and also the Chamber of Commerce in Lampang for using these findings to ascertain strategies and determination in organization management in order to conduct organization to the sustained excellence and be the well-corporate organization.
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